5b04PIXMA G1220

Error 5B04 Canon PIXMA G1220: Counter Issue

The Canon PIXMA G1220 error 5B04 is a service code linked to the ink residual counter. Unlike the P07, this code often requires careful verification of the pad state. Use our guide to see if your device needs physical maintenance or just a software reset.

1 views

Common causes

  • 1Residual ink counter at threshold.
  • 2Excessive cleaning cycles.
  • 3Physical pad saturation.
  • 4EEPROM logic error.

Solutions

Quick Diagnosis

If lights flash at startup, check the ink absorber status.

Step-by-Step Solution

  1. Ensure paper is loaded.
  2. Press Stop 5 times in service mode to reset.
  3. Wait for the light cycle to finish before rebooting.
  4. Power cycle to clear the error.

Prevention and Maintenance

Avoid unnecessary print head cleaning cycles to extend your pad lifespan.

When to Call a Technician

If the reset fails or the error returns immediately, the EEPROM might have a logic error.

Equipment Data Sheet

  • Technology: Refillable Ink Tank
  • Speed: Up to 9.1 ipm (B&W)
  • Connectivity: High-speed USB
  • Feed Capacity: 100 sheets
  • Compatible Consumables: GI-11 bottles
  • Recommended Use: Home/Student
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Enter service mode

    Boot the printer into service mode to access tech menus.

  2. 2

    Reset counter

    Select the ink residual counter reset option.

  3. 3

    Verify

    Turn off and back on to apply the new settings.

Frequently asked questions

Error 5B04 is an ink residual counter warning, indicating pads need maintenance.

No, the printer locks to prevent internal ink spills.

Use genuine GI-11 inks. Non-genuine inks can saturate pads faster.

It depends on head cleaning volume. Moderate usage minimizes frequency.