Canon PIXMA G1220 error 5B02: What you need to know
The Canon PIXMA G1220 error 5B02 is a software block preventing usage when the ink absorber counter hits its maximum. This prevents the printer from flooding its own internals with waste ink. Resolution typically involves resetting the printer via a service tool, though physical pad maintenance may also be required.
Common causes
- 1Waste ink counter reached limit.
- 2High frequency of maintenance cycles.
- 3Physical saturation of the waste ink tank.
- 4EEPROM memory mismatch.
Solutions
Diagnóstico rápido
If the printer is flashing with 5B02, you've exceeded the printer's intended capacity for waste ink disposal. This code is purely counter-based.Solución paso a paso
- Enter Service Mode using the button combination sequence.
- Connect the printer via USB to a PC.
- Run the Canon Service Tool to perform a waste ink counter reset.
- Power cycle the unit to exit the mode.
Prevención y mantenimiento
Avoid frequent nozzle cleaning if not strictly necessary. Each cycle pushes waste ink into the internal pads. Regularly monitor for physical ink seepage at the bottom of the device.Cuándo llamar a un técnico
If the printer shows liquid ink pools around the base after a reset, do not use the device. Professional pad replacement is mandatory to avoid electrical failures.Ficha técnica del equipo
- Technology: Inkjet with refillable tanks.
- Speed: Up to 9.1 ipm (B&W).
- Connectivity: USB.
- Feed: 100 sheets.
- Compatible consumables: GI-11 series ink.
- Recommended use: Personal and home office.
- Official drivers / firmware
Steps to follow
- 1
Service mode
Enter service mode by holding the Stop button during startup.
- 2
Reset
Use a service tool utility to reset the internal ink counter.
- 3
Maintenance
Check if physical ink pads require replacement.
Frequently asked questions
It means the waste ink counter has hit its manufacturer-set limit and the printer has stopped to prevent ink leakage.
It is not advised as the internal waste ink tank may be full, risking damage to sensitive electronics.
Use GI-11 ink bottles to ensure the printhead longevity and optimal nozzle health.
Minimize deep-cleaning cycles as they drain a significant amount of ink into the waste container.