5B00PIXMA TS6420a

Canon PIXMA TS6420a Error 5B00: Ink Absorber Full

Error 5B00 indicates that the ink absorber is full and requires service from an authorized Canon provider to avoid potential ink leakage.

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Common causes

  • 1High volume of print head cleanings
  • 2Service life reached

Solutions

The ink absorber is a physical component that captures waste ink. When it is full, the device must be serviced by a professional to reset the hardware counter.

Steps to follow

  1. 1

    Contact support

    Contact Canon support for service options.

Frequently asked questions

No, the printer locks to prevent ink from spilling inside the unit.

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