5B00pixma-ip2820

Canon PIXMA iP2820 error 5B00: Ink Counter Full

Canon PIXMA iP2820 error 5B00 indicates that the printer’s internal ink waste counter has reached its maximum capacity. This safety feature prevents the internal physical ink pads from becoming fully saturated, which could result in messy ink leaks inside the printer. Resetting the counter via service mode is required to restore normal printing operations.

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Common causes

  • 1Full counter: Reached the pre-set limit for waste ink volume.
  • 2Saturated pads: Accumulation of residual ink from cleaning cycles.
  • 3Safety lock: Canon’s system-level lock to prevent physical damage.
  • 4High cleaning volume: Multiple head cleaning cycles have exhausted the counter.

Solutions

Diagnóstico rápido

Error 5B00 is displayed as a blinking light sequence on the printer. Your computer will notify you that the ink absorber is full, preventing any print jobs from starting.

Solución paso a paso

  1. Service mode: Turn off the printer. Hold the Stop button while turning it on.
  2. Counter reset: While in service mode, press the Stop button several times to reset the waste counter.
  3. Exit: Power off and back on to exit service mode.
  4. Verification: Try a test print to confirm the error has cleared.

Prevención y mantenimiento

Resetting the counter does not clear the physical ink in the pads. Proceed with caution to ensure your printer does not spill ink onto your desk.

Cuándo llamar a un técnico

If the counter reset fails, the main control board might be permanently locked, or the physical absorber pads may need professional replacement.

Ficha técnica del equipo

  • Technology: Inkjet
  • Consumables: PG-245 (black), CL-246 (color)
  • Maintenance: Head cleaning recommended quarterly
  • Connectivity: USB
  • Use: Home/Student
  • Drivers / official firmware

Steps to follow

  1. 1

    Service mode

    Turn off the printer. Hold the Stop button while turning it on.

  2. 2

    Counter reset

    Press the Stop button multiple times to reset the internal waste counter.

  3. 3

    Exit

    Power off and back on to exit service mode.

Frequently asked questions

It means the internal ink waste counter has reached its manufacturer-defined limit.

No, if the counter is full, the physical ink pads may be saturated and leak.

The iP2820 uses Canon PG-245 and CL-246 cartridges.

This is a hard limit based on total print volume and cleaning cycles.

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