5B00PIXMA G610

Fix Canon PIXMA G610 Error 5B00: Ink Absorber Full

Error 5B00 on the Canon PIXMA G610 indicates that the ink absorber (waste ink pad) has reached its factory-set capacity limit. To prevent internal ink leakage, the printer locks itself. You must reset the internal counter using the printer's service mode to resume normal operations.

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Common causes

  • 1Internal waste ink counter exceeded due to maintenance cleaning cycles.
  • 2Physical saturation of the internal absorbent sponge material.
  • 3Heavy reliance on automated nozzle cleaning features.
  • 4Frequent printer restarts triggering waste ink pump activation.

Solutions

Diagnóstico rápido

This error is triggered when the printer's firmware determines that the waste ink capacity has been reached. Typically, you will see a flashing LED pattern (usually 7-8 cycles) and a prompt on your computer advising that the ink absorber needs service.

Solución paso a paso

  1. Enter Service Mode: With the printer off, hold 'Stop', then hold 'Power' simultaneously.
  2. Hold and Reset: Keep holding 'Power', release 'Stop', and tap 'Stop' 5 times.
  3. Initialize Service Mode: Release the 'Power' button and wait for the steady light, signaling the printer is ready for service tools.
  4. Apply Reset: Use the Canon Service Tool software on your PC to set the 'Ink Absorber Counter' to 0.

Prevención y mantenimiento

Avoid frequent 'Deep Cleaning' cycles, as these dump significant amounts of ink into the waste pads. If you are a high-volume user, ensure your printer is on a flat surface to keep ink flow uniform within the pads.

Cuándo llamar a un técnico

If you see ink pooling or leaking underneath the printer, do not perform a software reset. The physical absorber is fully saturated and requires a professional replacement to prevent motherboard failure.

Ficha técnica del equipo

  • Technology: 6-Ink Photo Printer (MegaTank system)
  • Speed: 10x15cm photo in 47s
  • Connectivity: Wi-Fi, Ethernet (via adapter), Cloud Link
  • Feeding Capacity: 100-sheet tray
  • Compatible Consumables: GI-13 Ink Series (C, M, Y, K, GY, R)
  • Recommended Use: Professional Photo and Home use
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Entering Service Mode

    Use the specified button sequence to trigger the printer's hidden service mode.

  2. 2

    USB Connection

    Ensure the printer is connected to your PC via a USB cable for the reset software.

  3. 3

    Resetting Counter

    Open Canon Service Tool, choose 'Ink Absorber Counter', and select 'Main'.

  4. 4

    System Reboot

    Power off the machine and restart it to clear the error status.

Frequently asked questions

No, continuing to use the printer with full pads can lead to permanent damage due to ink leaking onto electronic parts.

Yes, you need the 'Canon Service Tool' software, which requires a wired USB connection to function correctly.

Use only authentic GI-13 ink bottles to ensure color accuracy and print head longevity.

Only perform head cleaning when absolutely necessary. Do not run excessive cycles if the quality is already acceptable.

Fix Canon PIXMA G610 Error 5B00: Ink Absorber Full | Vimazdev