5b00MAXIFY GX3020

Canon MAXIFY GX3020 Error 5B00: Ink Absorber Full

The Canon MAXIFY GX3020 error 5b00 is a service alert indicating that the ink absorber counter has reached its limit. This requires either resetting the internal memory or replacing the physical maintenance cartridge to prevent ink overflow.

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Common causes

  • 1Ink counter limit reached.
  • 2Too many head cleaning cycles.
  • 3Maintenance cartridge saturated.
  • 4Firmware logic error.

Solutions

Diagnóstico rápido

The printer refuses to print and shows 5b00 on screen. Confirm if your maintenance cartridge is full.

Solución paso a paso

  1. Ensure the physical maintenance box is not overflowing.
  2. Access Service Mode on the device.
  3. Reset the ink absorber counter via software.
  4. Power cycle the printer.

Prevención y mantenimiento

Limit head cleanings. Monitor the maintenance cartridge status through the PC interface.

Cuándo llamar a un técnico

If resetting the counter causes leaking, stop usage immediately and call for professional service.

Ficha técnica del equipo

  • Technology: MegaTank.
  • Ink: GI-26.
  • Connectivity: Wi-Fi.
  • Support: https://www.canon.com/support/gx3020

Steps to follow

  1. 1

    Service Mode

    Use button sequence to enter Service Mode.

  2. 2

    Counter reset

    Execute counter clear command.

  3. 3

    Restart

    Turn off/on printer.

Frequently asked questions

Ink absorber counter full.

No, it stops all printing operations.

GI-26 bottles.

Avoid excess cleaning.