59.xxLaserJet Pro M404dw

HP LaserJet Pro M404dw error 59.xx: Motor Failure Fix

The HP LaserJet Pro M404dw error 59.xx is a diagnostic code pointing to a problem with the printer's main motor or its gear train. This error occurs when the drive mechanism cannot achieve proper rotation or is being hindered by excessive resistance. If you are asking why does my HP LaserJet Pro M404dw show error 59.xx, it is usually a sign of a mechanical blockage or the motor reaching the end of its operational life.

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Common causes

  • 1Main motor assembly failure due to mechanical wear.
  • 2Gear train obstruction caused by debris.
  • 3Defective toner cartridge locking the rotation mechanism.
  • 4Encoder/speed sensor failure failing to confirm motor rotation.

Solutions

Diagnóstico rápido

Error 59.xx is a mechanical failure. If you hear grinding or clicking noises, the motor is struggling to drive the system. A failed toner drum or fuser blockage is the most common cause of this stress on the motor.

Solución paso a paso

  1. Turn off the printer and unplug the power cord for at least 60 seconds to reset the controller.
  2. Remove the toner cartridge and check if the drum roller rotates smoothly by hand.
  3. Test the printer with a different cartridge to rule out a jammed toner unit.
  4. Ensure no stray paper scraps are lodged in the rear fuser area.

Prevención y mantenimiento

Never force a cartridge into the printer if it meets resistance. Routine cleaning of the internal cavity prevents loose toner dust from damaging the gears.

Cuándo llamar a un técnico

If the error persists despite trying a new cartridge and checking for paper obstructions, the internal motor assembly may need technical inspection or professional replacement.

Ficha técnica del equipo

  • Technology: Laser
  • Speed: 40 ppm
  • Connectivity: Wi-Fi, Ethernet, USB
  • Capacity: 350-sheet tray
  • Compatible supplies: HP 58A (CF258A) / 58X (CF258X)
  • Recommended usage: Office workgroups
  • Drivers / firmware official

Steps to follow

  1. 1

    Power down

    Turn off the printer and disconnect the power cord fully to allow the mechanical systems to release.

  2. 2

    Inspect

    Open all access panels and check for any paper scraps or items blocking the drum or toner rotation.

  3. 3

    Restart

    Reconnect and power on to allow the printer to perform a motor self-check.

Frequently asked questions

This is a critical motor error, meaning the main motor is struggling to rotate due to a mechanical obstruction or internal failure.

You can try clearing obstructions, but if the motor is failing, it often requires component replacement by a technician.

Yes, if the toner's internal drum is jammed, the motor will stall and trigger this error.

Regular internal cleaning and avoiding damaged/low-quality toners helps maintain gear health.

HP LaserJet Pro M404dw error 59.xx: Motor Failure Fix | Vimazdev