HP Color LaserJet Pro M255nw error 59.c0: Motor Failure
The HP Color LaserJet Pro M255nw error 59.c0 is a mechanical failure notice indicating that the motor responsible for driving the toner cartridges or internal transport systems is stalled. This error triggers when the motor detects resistance beyond the normal operating limit. Resolving error 59.c0 requires isolating potential mechanical jams in the toner path.
Common causes
- 1Toner cartridge with a jammed drum/gear.
- 2Toner powder accumulation causing motor friction.
- 3Failure in the main motor sensor signal.
- 4Debris or paper remnants in the drive path.
Solutions
Diagnóstico rápido
If you hear grinding or clicking noises, the 59.c0 code is likely protecting the motor from burning out due to a seized gear in one of your toner cartridges.Solución paso a paso
- Removal: Turn off the unit and remove all four toner cartridges.
- Gear Check: Inspect the cartridge gears for residue or hardened toner that might prevent them from turning.
- Manual Test: Carefully rotate the gears on each cartridge; they should move smoothly.
- System Test: Restart the printer without the cartridges to see if the motor initializes cleanly.
Prevención y mantenimiento
Use original HP 206 series toners to avoid gear friction issues. Regular cleaning of the print engine helps keep drive motors operating within specs.Cuándo llamar a un técnico
If the printer displays 59.c0 even with all toners removed, the internal main motor assembly requires specialized repair.Ficha técnica del equipo
- Technology: Color Laser
- Consumable series: 206A/X
- Key components: Main motor, drive gears
- Usage profile: Small office printing
- Maintenance: Professional engine cleaning every 20k pages
- Drivers / official firmware
Steps to follow
- 1
Check Cartridges
Remove the toners and verify none of them have stuck gears or leaks.
- 2
Internal Cleaning
Gently clean the printer's gear areas using compressed air.
- 3
Power Cycle
Power off and on to force a motor reset.
Frequently asked questions
It signals a motor stall, usually caused by a jammed toner cartridge or internal gear friction.
You can fix it if it's due to a faulty cartridge. If the motor itself is failing, professional repair is needed.
Low-quality or leaking toner cartridges with seized internal drums.
A professional check-up is recommended every 20,000 pages to avoid motor fatigue.