59.01.00PageWide XL 4200

HP PageWide XL 4200 error 59.01.00: Motor failure guide

The HP PageWide XL 4200 error 59.01.00 signals a critical motor failure within the printing mechanism. Why does my HP PageWide XL 4200 show error 59.01.00? This usually occurs due to physical obstructions or mechanical wear, requiring a system reset or professional inspection. This printer is built for large-format, high-speed production environments.

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Common causes

  • 1Paper jam preventing roller movement.
  • 2Mechanical wear on the motor gearbox.
  • 3Faulty motor driver circuit on the PCB.
  • 4Internal debris interfering with rotation sensors.

Solutions

Diagnóstico rápido

Error 59.01.00 is identified when the printer's diagnostic system detects that the motor drive cannot rotate at the required speed, often accompanied by mechanical sounds.

Solución paso a paso

  1. Power cycle: Turn off the printer via the main switch and disconnect power for 60 seconds.
  2. Clear obstructions: Open the front cover and check for paper scraps or foreign objects blocking the drive rollers.
  3. Reboot: Reconnect the power and restart the unit to see if the message remains.

Prevención y mantenimiento

Regularly clean the paper path and ensure the device operates in a dust-free environment. Using original HP ink cartridges significantly reduces wear on mechanical parts.

Cuándo llamar a un técnico

If the error persists after rebooting, the motor or the motor driver board likely requires professional repair or replacement.

Ficha técnica del equipo

  • Technology: PageWide Technology
  • Speed: Up to 420 sqm/hour
  • Connectivity: Gigabit Ethernet, USB 3.0
  • Feeding capacity: Rolls up to 200m
  • Consumable: HP 841/874 ink series
  • Recommended use: High-production technical printing
  • Official drivers / firmware

Steps to follow

  1. 1

    Power cycle

    Turn off the printer via the main switch and disconnect power for 60 seconds.

  2. 2

    Clear obstructions

    Open the front cover and check for paper scraps or foreign objects blocking the drive rollers.

  3. 3

    Reboot

    Reconnect the power and restart the unit to see if the message remains.

Frequently asked questions

This error points to a mechanical motor issue, which often happens when the printer detects excessive resistance or failure during startup.

Yes, error 59.01.00 prevents the printer from performing any tasks because the internal motor drive is compromised.

Always use original HP 841 or 874 ink cartridges to maintain printer longevity and print quality.

Routine maintenance is recommended monthly, ensuring the paper path and rollers are clear of debris.

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