59.00.02PageWide Managed P75050dn

HP PageWide Managed P75050dn Error 59.00.02: Solution

The HP PageWide Managed P75050dn error 59.00.02 indicates a fault in the ink supply motor. This issue often stems from a mechanical obstruction or overexertion of the supply transport system. Follow this guide to diagnose whether it's a simple jam or a major failure of the main motor.

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Common causes

  • 1Physical obstruction by paper scraps in motor gears.
  • 2Electronic failure in the ink supply controller.
  • 3Usage of paper outside specifications (too thick or rough).
  • 4Degradation of service station gears from high-intensity use.

Solutions

Quick Diagnosis

The error 59.00.02 is confirmed by a lock in the motor initialization sequence. If you hear a constant grinding noise or a repetitive clicking while trying to print, the cause is almost certainly mechanical.

Step-by-Step Solution

  1. Power off the unit and unplug it.
  2. Inspect the paper path for torn pieces of paper or debris blocking the transfer zone.
  3. Check the input tray for misaligned paper or incorrect settings.
  4. Inspect the supply system by removing cartridges to rule out physical deformation.
  5. Restart the device after confirming no physical obstructions exist.

Prevention and Maintenance

Only use recommended paper weights (60-300 g/m²) and avoid feeding wrinkled envelopes, as these are the leading cause of motor locks in this series. Roller cleaning is critical.

When to Call a Technician

If the error persists after clearing potential jams, the main motor or the motor PCA might be defective and require professional replacement.

Equipment Specs

  • Technology: PageWide high-speed inkjet
  • Speed/Performance: 50 ppm in office mode
  • Connectivity: Gigabit Ethernet, USB 2.0
  • Feeding Capacity: 550 to 1550 sheets
  • Compatible Consumables: HP 991 (high-capacity family)
  • Recommended Use: Heavy-duty print workloads
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Power cycle

    Turn off the device for 2 full minutes to discharge internal power capacitors.

  2. 2

    Obstruction check

    Open side panels and verify if any paper scraps are blocking gears.

  3. 3

    Supply reset

    Remove and reinsert ink cartridges to ensure the motor is not obstructed by them.

  4. 4

    Test print

    Power on the unit and run an internal test page.

Frequently asked questions

This error points to a lock or failure in the ink supply motor, usually caused by mechanical debris in the paper path.

Yes, if the error is accompanied by loud mechanical noises, stop printing to prevent permanent motor damage.

You should use original HP 991 series cartridges; generic compatibles often lead to supply failures that cause this error.

Semi-annual cleaning of feed rollers and using strictly recommended paper prevents most 59.00.xx series errors.

HP PageWide Managed P75050dn Error 59.00.02: Solution | Vimazdev