HP LaserJet Pro M404n 59.00.00 Error: Motor Failure
The HP LaserJet Pro M404n 59.00.00 error signifies a malfunction in the printer's main motor assembly. The system will halt operations to protect the internal gear train from severe damage. If you are wondering what to do if your HP LaserJet Pro M404n shows 59.00.00 error, start by inspecting the toner cartridge and paper path for physical obstructions that might be preventing the motor from turning.
Common causes
- 1Main motor drive failure due to external physical blockage.
- 2Gear train fatigue from prolonged high-volume use.
- 3Defective toner cartridge locking up the rotating gear.
- 4Internal debris collection in the paper transfer path.
Solutions
Quick Diagnosis
If you hear a grinding or clicking noise when starting up, followed by the 59.00.00 error, your main motor is struggling with mechanical friction. Check for paper debris.Step-by-step Solution
- Access: Open the front door.
- Remove: Pull out the toner cartridge.
- Inspect: Check for labels or paper scraps near the engine unit.
- Test: Properly reinsert the toner and restart the machine.
Prevention and Maintenance
Perform bi-annual gear lubrication and inspection. Avoid forcing the toner cartridge during installation, as this can misalign internal drive gears. Using high-quality toner is essential for longevity.When to Call a Technician
If after cleaning and testing with a known good cartridge the error remains, the internal drive motor may be burnt out and requires professional replacement.Technical Data
- Technology: Laser
- Speed: 40 ppm
- Connectivity: USB, Ethernet
- Tray: 250 sheets
- Consumables: HP 58A Toner
- Recommended Use: Enterprise/Small Business
- Official Drivers / Firmware
Steps to follow
- 1
Open access door
Open the front cover to reach the toner compartment.
- 2
Remove toner
Take out the toner cartridge and inspect the printer cavity for obstructions.
- 3
Check gears
Look for jammed gears or foreign objects interfering with rotation.
- 4
Reinstall and test
Reinsert the cartridge and reboot the machine.
Frequently asked questions
This code means the main motor is experiencing excessive resistance, usually due to a jam or faulty toner cartridge.
Yes, a faulty toner cartridge with a jammed rotating part will trigger a 59.00.00 error.
It is serious, as repeatedly trying to print can cause the main motor to overheat and fail completely.
Ensure you use original HP toner cartridges to prevent internal mechanical interference.