59-0010PageWide Enterprise 586dn

HP PageWide Enterprise 586dn error 59-0010: Fix

The HP PageWide Enterprise 586dn error 59-0010 signifies a mechanical problem with the ink supply motor. This error prevents the printer from running to protect against mechanical strain. Why is my HP PageWide Enterprise 586dn showing error 59-0010? Often, this is caused by a jammed or incompatible cartridge. Use this guide to resolve common mechanical obstructions and restore printing.

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Common causes

  • 1Mechanical resistance in cartridge gears.
  • 2Debris in the ink supply cavity.
  • 3Internal supply motor failure.
  • 4Incompatible cartridge causing motor stress.

Solutions

Diagnostic Check

Try removing all cartridges. If the printer completes its self-test without error, the issue is certainly a specific cartridge or a blocked bay.

Step-by-step Solution

  1. Power cycle: Reboot the machine.
  2. Inspect ink: Verify cartridge seating.
  3. Clean contacts: Ensure good chip contact.
  4. Update: Keep firmware current.

Prevention and Maintenance

Always use genuine HP 981 cartridges to prevent mechanical failure. Inspect cartridge bays for debris regularly.

When to call a technician

If the motor continues to fail with genuine cartridges, the internal drive motor likely requires replacement by an HP certified technician.

Technical Specs

  • Technology: PageWide
  • Performance: Enterprise volume
  • Connectivity: LAN, USB
  • Media capacity: 550 sheet
  • Compatible consumables: HP 981
  • Recommended use: Office print
  • Official drivers / firmware

Steps to follow

  1. 1

    Power cycle

    Turn off, wait 2 minutes, then turn on.

  2. 2

    Inspect ink

    Remove and re-seat cartridges.

  3. 3

    Clean contacts

    Ensure chip contacts are clean.

  4. 4

    Update

    Verify firmware is current.

Frequently asked questions

This error points to a mechanical failure in the cartridge toner supply motor.

No, the printer locks to protect the internal gear assembly from damage.

Yes, they often provide incorrect mechanical resistance causing this error.

If reseating cartridges doesn't help, the motor drive needs expert service.