59-00color laserjet pro m155a

HP Color LaserJet Pro M155a Error 59.00: Motor

The HP Color LaserJet Pro M155a error 59.00 is a motor alert indicating a failure in the toner cartridge rotation or the development system. This error code completely stops printer operation to prevent physical damage to internal gears. We help you diagnose if this is caused by a faulty cartridge or an electronic component failure.

1 views

Common causes

  • 1Mechanical block in toner cartridge
  • 2Developer motor failure
  • 3Damaged main motor sensor
  • 4Worn internal gears

Solutions

Quick Diagnosis

Error 59.00 is commonly caused by a toner cartridge that has locked internally, preventing the main motor from rotating colors. If you hear a grinding gear noise, the issue is mechanical.

Step-by-Step Solution

  1. Turn off the printer and disconnect the power cord.
  2. Open the front door and extract all HP 215A cartridges.
  3. Verify that the roller of each cartridge can spin slightly by hand. If one is locked, that cartridge must be replaced.
  4. Clean motor sensor contacts and reinstall cartridges.

Prevention and Maintenance

Avoid using low-quality remanufactured cartridges; their gears often have incorrect tolerances that lead to excessive motor stress, eventually causing error 59.00.

When to Call a Technician

If after testing with new original cartridges the 59.00 error persists, the printer's internal drive motor requires professional specialized service.

Equipment Technical Data

  • Technology: Color laser
  • Speed: 17 ppm
  • Capacity: 150 sheets
  • Compatible Consumable: HP 215A Series (W2310A/W2311A/W2312A/W2313A)
  • Recommended Usage: Office/Home environment
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Reboot

    Power off and fully disconnect the unit.

  2. 2

    Check cartridges

    Remove and re-insert all toner cartridges.

  3. 3

    Test

    Turn on to reset motors.

Frequently asked questions

It is a main motor or developer failure.

Yes, the unit cannot rotate the cartridges properly.

Original HP 215A to avoid mechanical blocks.

If reboot fails, you likely do.