580OKI C301dn

OKI C301dn Error 580: Paper Tray Feed Issues

The OKI C301dn is a compact color LED printer designed to deliver fast, sharp prints in environments where floor space is at a premium. The 580 error code indicates a failure within the paper tray system, specifically regarding the printer's ability to detect paper or register the correct paper size in the input drawer. When this occurs, the device pauses to protect the paper feed rollers from damage caused by failed pick-up attempts. Resolving this issue immediately is key to maintaining your office productivity.

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Common causes

  • 1Paper improperly aligned within the side guides.
  • 2Pickup rollers are worn or glazed over due to aging.
  • 3Paper sensor obstructed by paper fragments or debris.
  • 4High moisture content in the paper causing sheets to stick.

Solutions

Diagnóstico rápido

If the 580 error appears on your panel, check if the paper tray is fully inserted or if the paper is pushed all the way to the back. Often, this error is caused by loose side guides that cause the printer to misread the paper size.

Solución paso a paso

  1. Remove the paper tray entirely from the printer chassis.
  2. Adjust the side guides to match the width of your paper stock perfectly.
  3. Fan the paper stack to prevent sticking due to static electricity before loading it back in.
  4. Insert the tray firmly, ensuring the tray sensor clicks to confirm it is locked in the correct position.

Prevención y mantenimiento

  • Never load paper above the maximum fill line inside the tray to prevent jamming.
  • Clean the pickup rollers with a soft, lint-free cloth dampened with distilled water every six months.
  • Store your paper in a dry environment to avoid moisture-related feed errors.

Cuándo llamar a un técnico

If the 580 error persists after adjusting the tray and paper, the internal paper sensor or the tray detection switch might be malfunctioning and require expert replacement.

Ficha técnica del equipo

  • Technology: Digital LED
  • Speed/performance: 22 ppm color / 24 ppm mono
  • Connectivity: USB 2.0, Ethernet 10/100
  • Paper capacity: 250-sheet tray
  • Consumible compatible: OKI C301/C321 Toner Series (44968303, 44968302, 44968301, 44968304)
  • Recommended use: Moderate volume corporate offices

Steps to follow

  1. 1

    Check tray

    Pull out the paper drawer and inspect for paper scraps.

  2. 2

    Adjust guides

    Set the side guides to the exact paper size.

  3. 3

    Clean rollers

    Wipe the feed rollers to restore traction.

  4. 4

    Reinsert tray

    Slide the tray in until you feel it lock into place.

Frequently asked questions

The 580 error relates to the paper tray, usually suggesting the printer cannot detect the tray or the paper correctly.

No, the printer stops operations until the paper detection issue is addressed to avoid damaging the rollers.

No, error 580 is strictly related to paper feeding and the tray mechanism, not the toner.

Ensure your paper is not damp, do not exceed tray capacity, and keep your feed rollers clean.

OKI C301dn Error 580: Paper Tray Feed Issues | Vimazdev