52-00Color LaserJet Pro M155a

Error 52.00 HP Color LaserJet Pro M155a: Troubleshooting

The HP Color LaserJet Pro M155a error 52.00 signifies a critical failure within the laser scanner unit (LSU) motor. When the motor fails to reach nominal speed, the printer stops operation. This usually points to a mechanical obstruction or a faulty motor controller.

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Common causes

  • 1Laser motor failure
  • 2Dust obstruction
  • 3Mainboard communication error
  • 4Component wear

Solutions

Diagnóstico rápido

During the initial boot-up, the scanner motor spins up. If it stops abruptly, the 52.00 code appears. Listen for high-pitched noises.

Solución paso a paso

  1. Power down completely.
  2. Disconnect from mains for 10 minutes.
  3. Clear any dust near the vents.
  4. Power on to test.

Prevención y mantenimiento

Operating the device in a dust-free environment is critical. Avoid using third-party toners that might leak particles into the optical chamber.

Cuándo llamar a un técnico

If the error repeats, the scanner motor unit requires technical replacement.

Ficha técnica del equipo

  • Technology: Color Laser.
  • Speed: 17 ppm.
  • Connectivity: USB 2.0.
  • Capacity: 150 sheets.
  • Compatible consumable: HP 215A Toner.
  • Recommended use: Small office.
  • Official drivers
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