Error 5100 Canon PIXMA TS202: Carriage Fault Fix
The error 5100 on the Canon PIXMA TS202 points to a print head carriage movement issue. It occurs when the carriage is obstructed or the encoder strip is dirty, preventing the printer from tracking its position correctly. The primary fix involves clearing any obstructions and cleaning the encoder strip.
Common causes
- 1Physical obstruction by debris within the carriage rail.
- 2Ink residue accumulation on the encoder strip interfering with optical sensors.
- 3Mechanical wear on carriage bushings due to low maintenance.
- 4Internal sensor misfire due to software initialization error.
Solutions
Diagnóstico rápido
The 5100 error shows as an alternating flash of orange and green lights. The carriage attempts to move but halts instantly. This is a common mechanical error related to the print path tracking system.Solución paso a paso
- Turn off the printer and unplug it.
- Check the carriage path for small paper scraps or foreign objects.
- Clean the encoder strip (the thin plastic strip behind the carriage) using a dry, soft, lint-free cloth.
- Reseat the ink cartridges to ensure they are not protruding.
- Reconnect power and turn the printer on to initiate a re-calibration.
Prevención y mantenimiento
- Avoid long print runs without breaks to prevent internal overheating.
- Keep the internal cavity clean by wiping it down regularly.
- Run routine maintenance via the printer software to keep internal ink lines clear.
Cuándo llamar a un técnico
If the error persists after cleaning the encoder strip and verifying there are no mechanical blocks, the carriage motor may be failing or misaligned. Professional service is advised.Ficha técnica del equipo
- Technology: Inkjet Printing
- Speed/Performance: 7.7 ppm (black)
- Connectivity: USB 2.0
- Feed Capacity: 60 sheets
- Compatible consumables: Canon PG-245 / CL-246 series
- Recommended use: Home/Small Office
- Official drivers / firmware
Steps to follow
- 1
Manual inspection
Slide the carriage by hand to ensure smooth movement.
- 2
Encoder cleaning
Gently clean the clear encoder strip with a clean, soft cloth.
- 3
Cartridge check
Remove and reinstall cartridges ensuring a firm click.
- 4
System reset
Plug in and power on to re-align the print head carriage.
Frequently asked questions
It signals a carriage movement issue, usually caused by physical obstruction or a dirty encoder strip.
Yes, as it renders the printer non-operational. Forcing the carriage can lead to motor failure.
This model uses the PG-245 and CL-246 ink cartridge series.
A light cleaning of the internal path every 3 to 6 months helps maintain mechanical integrity.