5100PIXMA Pro-100

Error 5100 Canon PIXMA Pro-100: Troubleshooting

The Canon PIXMA Pro-100 error 5100 is a carriage jam alert. It prevents the printhead from moving across the paper. Why does my Canon PIXMA Pro-100 show error 5100? It's often debris.

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Common causes

  • 1Paper scraps
  • 2Dirty encoder strip
  • 3Rail friction

Solutions

Diagnóstico rápido

The printer displays this when the carriage hits an obstacle.

Solución paso a paso

  1. Unplug the unit.
  2. Open the printer cover.
  3. Check for paper scraps.
  4. Gently move carriage.

Prevención y mantenimiento

Dust regularly. Use genuine CLI-42 ink.

Cuándo llamar a un técnico

If the error persists with no debris, the carriage motor may be failing.

Ficha técnica del equipo

Steps to follow

  1. 1

    Power off

    Unplug device.

  2. 2

    Check

    Inspect carriage path.

  3. 3

    Clear

    Remove debris.

Frequently asked questions

Carriage is stuck.

Can damage the unit.

CLI-42.

Dust management.