5006PM43c II

Honeywell PM43c II error 5006: Troubleshooting

The Honeywell PM43c II error 5006 indicates a media sensor calibration failure. This occurs when the industrial printer cannot distinguish between the label and the backing paper. This issue must be resolved by cleaning the sensors or re-running the calibration routine to restore normal operation.

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Common causes

  • 1Incorrect media loading.
  • 2Adhesive residue on sensors.
  • 3Media type mismatch.
  • 4Obstruction of the gap sensor.

Solutions

Quick Diagnosis

If your labels are skipping or the printer fails to register the start of each label, the sensor requires recalibration.

Step-by-Step Solution

  1. Ensure the label media is correctly positioned under the sensor arm.
  2. Navigate to 'Tools > Media Calibration' and run the auto-calibrate mode.
  3. Clean any adhesive residue from the sensor path.
  4. If issues persist, manual calibration is necessary.

Maintenance and Prevention

Regularly clean the sensors with isopropyl alcohol to prevent build-up from label adhesives, which is the most common cause of detection errors.

When to Call a Technician

If recurring calibration fails despite cleaning, the optical sensor may be failing and requires replacement.

Equipment Technical Data

  • Technology: Thermal Transfer/Direct Thermal
  • Connectivity: Serial, USB, Ethernet
  • Consumable: Industrial Labels
  • Usage: Warehouse
  • Support

Steps to follow

  1. 1

    Load media

    Ensure the label roll is properly aligned on the spindle.

  2. 2

    Access menu

    Navigate to Tools and select Media Calibration.

  3. 3

    Run process

    Follow the on-screen prompts to adjust the gap sensor.

  4. 4

    Test

    Verify the fix by printing a test label.