HP Color LaserJet Pro M255dw 49.xx error: Fix Guide
The HP Color LaserJet Pro M255dw 49.xx error occurs due to a communication breakdown between the firmware and the data being processed. It typically happens when the print queue contains corrupt data or network traffic is interrupted. Clearing the queue and updating the internal software is the recommended fix.
Common causes
- 1Corrupt print job files.
- 2Outdated device drivers.
- 3Firmware processing bug.
- 4Unstable network data stream.
Solutions
Quick Diagnosis
If the screen is frozen on 49.xx, identify if the error happens right after starting or during a specific print. If the latter, clean your PC print spooler. Why is my printer showing 49.xx error? Mostly due to firmware hangs.Step-by-Step Solution
- Offline: Turn off the unit and disconnect from network.
- Clean: Delete all pending tasks in your print queue.
- Reboot: Power on without network and verify if it boots correctly.
- Update: Once reconnected to the internet, install the latest official HP firmware.
Prevention and Maintenance
Always keep the printer software updated. Avoid using unstable Wi-Fi signals and ensure you use the correct HP PCL6 drivers for your OS.When to Call a Technician
If the unit continuously loops on 49.xx despite firmware updates, the logic board may have failed and requires professional repair.Technical Data
- Technology: Intelligent Laser
- Speed: Up to 22 ppm
- Connectivity: LAN, Wi-Fi
- Consumable: HP 206 Series
- Recommended Use: Home or Small Business
- Official Drivers / Firmware
Steps to follow
- 1
Clear Print Queue
Cancel all pending print jobs from your computer.
- 2
Restart Connection
Disconnect the network cable or turn off Wi-Fi to isolate data conflicts.
- 3
Update Firmware
Download the latest firmware from the official HP website.
Frequently asked questions
This code represents a firmware communication error or a network data conflict.
Yes, it locks the printer until resolved, but it is typically a software-based issue.
No, 49.xx is a logic-board or firmware-related issue unrelated to consumables.
Keep firmware current and avoid sending complex, malformed print files.