49.38.07OfficeJet Enterprise Managed MFP X585z

Error 49.38.07 HP X585z: Firmware Issue

HP OfficeJet Enterprise Managed MFP X585z error 49.38.07 indicates a service-level firmware crash.

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Common causes

1Network conflict.
2Corrupt firmware.
3Bad print job.
4Memory error.

Solutions

Diagnóstico rápido

Printer freezes on boot. Common network issue.

Solución paso a paso

Unplug Ethernet.
Restart device.
Flash new firmware via USB.

Prevención y mantenimiento

Keep firmware updated.

Cuándo llamar a un técnico

If mainboard is dead.

Ficha técnica del equipo

Technology: PageWide.
Speed: 70 ppm.
Consumibles: HP 980.
Official drivers

Steps to follow

1
Restart
Disconnect from network.
2
Update
Use USB to flash firmware.

Frequently asked questions

Firmware conflict.

Yes, printer halts.

HP 980.

Update firmware regularly.