42.01B2442dw

Lexmark B2442dw 42.01 Error: Drum Fault

The Lexmark B2442dw 42.01 error indicates an issue with the image unit, also known as the drum, often involving load inconsistency. This error stops the printing cycle to protect the drum's surface. To fix the Lexmark B2442dw 42.01 error, you need to physically inspect the drum assembly for debris.

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Common causes

  • 1Leaking toner staining the drum cylinder.
  • 2Natural wear of the drum surface.
  • 3Debris on transfer rollers.
  • 4Image unit sensor fault.

Solutions

Diagnóstico rápido

If the 42.01 error occurs, inspect the drum for visible lines or toner buildup. Toner leaks are the most common culprits for triggering this drum-related error code.

Solución paso a paso

  1. Remove: Take out the toner and drum assembly.
  2. Inspect: Check the drum cylinder for build-up.
  3. Clean: Carefully remove toner dust.
  4. Reinstall: Place it back and test.

Prevención y mantenimiento

Use original toners to prevent leaks. Clean the drum compartment periodically to ensure dust does not interfere with the drum's sensors.

Cuándo llamar a un técnico

If the drum surface has visible permanent scratches or the error persists after cleaning, the image unit needs to be replaced.

Ficha técnica del equipo

Steps to follow

  1. 1

    Remove

    Take out the toner and drum assembly.

  2. 2

    Inspect

    Check the drum for scratches or debris.

  3. 3

    Clean

    Wipe away excess dust from the unit.

  4. 4

    Reinstall

    Reseat the unit to refresh error state.

Frequently asked questions

The image unit (drum) is experiencing a synchronization or load fault.

Not necessarily; cleaning may resolve the issue if it's just dirt.

Yes, leaking toner dust often fouls the drum sensor.

Regularly clean the image unit area and use quality toner.