42.01Lexmark B3340dw

Fix Lexmark B3340dw Error 42.01 | Expert Technical Guide

Error code 42.01 on the Lexmark B3340dw occurs when the printer detects a mismatch between the paper size configured in the menu and the paper loaded in the tray. This prevents printing to avoid damage or media jams. Ensuring that both the software driver and the hardware settings align is the primary solution.

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Common causes

  • 1Print driver settings do not match the physical media size.
  • 2Paper tray guides are not properly adjusted.
  • 3Paper size sensor is dirty or obstructed.

Solutions

Verify Paper Settings

  1. Access the printer menu.
  2. Navigate to 'Paper Settings'.
  3. Select the tray being used.
  4. Match the size and type to the loaded paper.

Adjust Tray Guides

  1. Remove the paper tray.
  2. Slide the guides so they touch the paper edge.
  3. Verify no sheets are curled.
  4. Reinsert the tray firmly.

Steps to follow

  1. 1

    Physical Inspection

    Ensure the paper is properly aligned with the tray guides.

  2. 2

    Menu Configuration

    Update the printer menu settings to match the loaded media.

  3. 3

    System Reset

    Power cycle the device to clear the cached error.

Frequently asked questions

It happens when the configuration in the printer menu differs from the physical paper detected in the tray.

No, the printer requires a confirmed configuration match to proceed with printing.

Usually not, correcting the guides and menu settings resolves the problem effectively.