41.01X264dn

Lexmark X264dn error 41.01: Troubleshooting paper size

The Lexmark X264dn error 41.01 is a common notification that indicates a mismatch in configured paper sizes. The internal sensors of the printer tray detect a paper measurement that does not match the size requested by the print job or stored in the menu, leading to a temporary halt of operations.

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Common causes

  • 1Paper tray guides are loosely adjusted.
  • 2Print driver paper setting disagrees with the printer menu.
  • 3Paper in the tray does not match the requested size.
  • 4Physical paper size sensor is dirty or obstructed.

Solutions

Diagnóstico rápido

If you see this error, first check if your paper tray guides have been bumped. If they are loose, the sensor fails to register the paper dimensions correctly, causing the 41.01 error.

Solución paso a paso

  1. Remove the paper tray and check that the loaded size is appropriate.
  2. Adjust the sliding guides until they sit firmly against the paper stack.
  3. Update the 'Paper Size' setting via the control panel to match the loaded media.
  4. Ensure the print driver settings on your PC are not forcing a specific size that doesn't match the tray.

Prevención y mantenimiento

Avoid mixing paper sizes in a single tray. Occasionally wiping the rubber rollers helps ensure the paper is pulled squarely, allowing the sensor to trigger accurately.

Cuándo llamar a un técnico

If the mechanical guides are correctly placed and the settings match but the error persists, the internal physical size sensor may be faulty.

Ficha técnica del equipo

  • Technology: Monochrome Laser
  • Speed: Up to 30 ppm
  • Connectivity: USB 2.0, Ethernet
  • Feed Capacity: 250 to 800 sheets (optional)
  • Compatible Consumables: Lexmark X264H11G Toner
  • Recommended Use: Small Office
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check physical paper

    Ensure the paper size in the tray matches the printer's menu settings.

  2. 2

    Adjust guides

    Position the tray guides snugly against the paper edges.

  3. 3

    Driver alignment

    Verify your computer print settings match the physical paper size.

Frequently asked questions

The paper sensor detects a mismatch between the memory setting and the actual paper loaded in the tray.

Usually, the error clears once settings match; however, a restart can force the system to re-check.

This model uses the Lexmark X264H11G replacement cartridge.

Don't overload the tray and use paper within the supported weight specifications.

Lexmark X264dn error 41.01: Troubleshooting paper size | Vimazdev