410MC363dn

Error 410 on OKI MC363dn: Paper Size Mismatch

Error 410 on the OKI MC363dn occurs when there is a mismatch between the paper size configured in the print job and the physical paper size loaded in the tray. This incompatibility halts the print process to prevent the machine from printing outside the margins of the physical media. It is a common and easily corrected error in office environments.

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Common causes

  • 1The selected paper size on the PC does not match the tray setting.
  • 2Paper tray guides are not adjusted correctly.
  • 3The tray sensor fails to detect the size of the loaded paper.

Solutions

Tray Adjustment

  1. Check the paper guides in the main tray.
  2. Ensure the paper size is correctly set on the printer control panel.
  3. Adjust side guides to fit the width of the loaded paper snugly.

Print Configuration

  1. In the computer's print menu, go to 'Preferences'.
  2. Verify that the selected paper size matches the tray setting.
  3. Resend the job after confirming both settings align.

Steps to follow

  1. 1

    Check Media

    Ensure the physical paper loaded is correct for the intended print job.

  2. 2

    Adjust Guides

    Move the tray guides to secure the paper without buckling.

  3. 3

    Sync Settings

    Confirm on the printer control panel that the paper size matches the driver settings.

Frequently asked questions

Sometimes the driver settings in Windows or macOS override the physical size; ensure both configurations are identical.

Not recommended, as error 410 will prevent the job from processing until the configuration is validated.

Yes, if you attempt to print envelopes without specifying the correct format in print properties, the machine will show this error.