410MB472w

OKI MB472w error 410: Paper size mismatch troubleshooting

The OKI MB472w error 410 occurs when the printer detects a conflict between the loaded paper size and the print job requirements. This is a common configuration issue. By verifying the printer's internal menu and the workstation's print driver settings, this conflict can be cleared immediately.

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Common causes

  • 1Inconsistency between PC driver and printer menu size settings.
  • 2Misplaced paper tray guides for the current paper size.
  • 3Toner dust accumulation on the size detection sensor.
  • 4Software overriding the printer's manual size configuration.

Solutions

Diagnóstico rápido

Error 410 is a mismatch warning. Check if your paper tray guides match the paper size and verify the same setting in your computer's print dialog.

Solución paso a paso

  1. Align the paper stack evenly in the tray.
  2. Set the correct size in the LCD menu (e.g., A4, Letter).
  3. Check the driver settings on the PC to ensure consistency.
  4. Resubmit the job once configurations are aligned.

Prevención y mantenimiento

For a specific office setup, use the printer's menu to 'lock' the paper size. This will prevent software requests from changing the printer behavior unexpectedly.

Cuándo llamar a un técnico

If the printer continuously triggers error 410 regardless of settings, the paper size detection sensor in the tray might be faulty.

Ficha técnica del equipo

  • Paper Support: A4, Letter, Legal
  • Compatible Consumables: 45807106 series (no direct impact)
  • Detection: Automatic tray sensor
  • Settings: Accessed via LCD control menu
  • Drivers / firmware official

Steps to follow

  1. 1

    Check tray

    Ensure paper is flush and firmly pushed to the back of the tray.

  2. 2

    Adjust menu

    In the printer menu, navigate to 'Paper Size' and match it with the physical paper used.

  3. 3

    Driver check

    Check your PC print settings to match the printer's current configuration.

Frequently asked questions

Error 410 means there is a mismatch between the paper size set in the printer tray and the size requested by your computer software.

It is a simple configuration alert. You just need to ensure both the printer menu and your document software are set to the same size.

Not directly, though sensor contamination by toner dust can occasionally cause false readings of paper length.

Lock the paper size in the device's menu if you exclusively use one standard paper format (e.g., A4 or Letter).

OKI MB472w error 410: Paper size mismatch troubleshooting | Vimazdev