410B401d

OKI B401d error 410: Paper feed failure

The OKI B401d error 410 is a standard notification regarding issues with the input tray or paper loading. This code indicates the printer is unable to feed sheets correctly. Follow the steps below to ensure a smooth printing process.

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Common causes

  • 1Poorly loaded or misaligned paper.
  • 2Dirty feed rollers contaminated with paper lint.
  • 3Dust-obstructed paper sensors.
  • 4Moisture in the paper stack causing feeding jams.

Solutions

Quick Diagnosis

The error 410 usually occurs if paper is poorly aligned, damp, or the feed rollers are worn. If the tray is not seated correctly, the sensor will not detect paper presence.

Step-by-Step Solution

  1. Completely remove the paper tray.
  2. Check for damp or stuck paper.
  3. Ensure side guides are snugly holding the paper.
  4. Clean rollers with alcohol and a lint-free cloth.

Prevention and Maintenance

Store paper in a dry place. Clean paper pickup rollers monthly to avoid dust buildup that leads to slipping.

When to Call a Technician

If the rollers spin but fail to pull the paper after cleaning, the feed motor may be faulty.

Technical Specifications

  • Technology: Digital LED
  • Resolution: 2400x600 dpi
  • Speed: 29 ppm
  • Connectivity: USB 2.0
  • Compatible Consumables: B401 Toner (44992401)
  • Recommended Use: Home/Small Office
  • Drivers / Firmware

Steps to follow

  1. 1

    Check Tray

    Verify the paper tray is fully inserted and not overfilled.

  2. 2

    Clean Rollers

    Clean feed rollers with a slightly damp, lint-free cloth.

  3. 3

    Align Guides

    Adjust side paper guides to prevent misalignment.

Frequently asked questions

Error 410 occurs when the printer cannot detect paper in the tray or the rollers are dusty.

It is an operational error that pauses printing but is easily fixed.

It uses the OKI B401 series toner cartridges.

Regularly remove old paper and keep sensors clean of dust.