401MC352dn

OKI MC352dn error 401: Paper Jam Fix

The OKI MC352dn error 401 signals a paper jam in the tray area. This is a common issue typically caused by poor loading habits or worn rollers. Follow this guide to clear the path.

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Common causes

  • 1Misaligned paper.
  • 2Dirty feed rollers.
  • 3Excessive paper moisture.
  • 4Paper scraps from previous jam.

Solutions

Diagnóstico rápido

If you see paper scraps at the back or front, the sensor is triggered. Inspect carefully.

Solución paso a paso

  1. Power off.
  2. Remove tray.
  3. Extract paper smoothly.
  4. Check rollers.

Prevención y mantenimiento

Fan your paper. Adjust guides for exact size. Wipe rollers with a moist cloth.

Cuándo llamar a un técnico

If the error 401 appears without any jam, the pass-through sensor might be broken.

Ficha técnica del equipo

  • Technology: Digital LED
  • Speed: 22/24 ppm
  • Connectivity: USB, Ethernet
  • Capacity: 350 sheets
  • Consumable: MC300 series
  • Use case: Small Office
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Pull tray

    Remove the paper tray fully.

  2. 2

    Clear jam

    Look for obstructions near feed rollers.

  3. 3

    Reload

    Insert paper and align guides.

Frequently asked questions

It detects a paper obstruction in the tray area.

No, usually just a minor misfeed or paper alignment issue.

Worn feed rollers often mimic paper jams.

Fan paper before loading and adjust guides properly.

OKI MC352dn error 401: Paper Jam Fix | Vimazdev