390C6150dn

Error 390 OKI C6150dn: Quick Fix Guide

The OKI C6150dn error 390 occurs when the paper sensor fails to detect loaded media. This prevents the printer from starting, often due to dust. Why does my OKI C6150dn show error 390? This guide covers the quick reset steps to get you back in business.

1 views

Common causes

  • 1Dust on paper sensor
  • 2Roller wear
  • 3Paper debris

Solutions

Diagnóstico rápido

The error 390 typically points to a sensor blockage. If there is no physical paper jam, the sensor itself may be dusty.

Solución paso a paso

  1. Power off the device and unplug for 60 seconds.
  2. Remove the paper tray and inspect the pickup rollers.
  3. Clean the sensor area with a lint-free cloth.
  4. Reboot and test.

Prevención y mantenimiento

Clean rollers regularly. Only use recommended paper weights to prevent sensor strain.

Cuándo llamar a un técnico

If the error persists after cleaning, contact support for professional sensor repair.

Ficha técnica del equipo

  • Technology: Digital LED
  • Speed: 36 ppm
  • Connectivity: USB, Ethernet
  • Consumable: OKI C6150 Series
  • Use: Office
  • Drivers / firmware

Steps to follow

  1. 1

    Power off

    Shut down the printer.

  2. 2

    Inspect rollers

    Check the feed path.

  3. 3

    Clean

    Clear sensor debris.

  4. 4

    Restart

    Turn on and test.

Frequently asked questions

It is a sensor detection error.

Usually a minor blockage.

The C6150 series toner.

Keep the unit dust-free.