382ES5112

OKI ES5112 Error 382: Paper Feed Issues

The OKI ES5112 error 382 indicates a fault in the paper input tray, where the feed motor fails to move paper as expected. This commonly results from worn pickup rollers or improperly aligned paper stacks.

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Common causes

  • 1Worn or dirty feed rollers.
  • 2Incorrectly loaded paper stack.
  • 3Obstructed paper presence sensor.
  • 4Defective tray motor.

Solutions

Diagnóstico rápido

If the motor runs but the paper doesn't move, error 382 is likely due to lack of friction in the rollers. Clean them to restore grip.

Solución paso a paso

  1. Remove the paper tray and check for obstruction.
  2. Clean the feed rollers with a soft, damp cloth.
  3. Adjust the side guides to ensure proper fit without excessive pressure.
  4. Reinsert the tray securely.

Prevención y mantenimiento

Avoid overfilling the tray. Clean pickup rollers every 10,000 pages to prevent paper misfeeds and motor strain.

Cuándo llamar a un técnico

If the rollers are clean and error 382 persists, the tray motor or the paper detection sensor likely needs professional replacement.

Ficha técnica del equipo

  • Technology: LED laser digital printer.
  • Speed: Up to 47 ppm.
  • Connectivity: USB, Ethernet.
  • Compatible consumables: ES5112 series toner.
  • Recommended use: High-volume office.
  • Official drivers / firmware

Steps to follow

  1. 1

    Remove tray

    Pull out the tray and clear stuck paper.

  2. 2

    Clean rollers

    Wipe the feed rollers with a moist cloth.

  3. 3

    Align guides

    Make sure guides are aligned to paper stack.

Frequently asked questions

It signals a tray feed failure where the motor doesn't detect paper movement.

Yes, if the sensor remains blocked after cleaning, it may cause persistent errors.

Uses ES5112 high-yield toner series.

Every 10,000 pages ensures consistent paper pickup.

OKI ES5112 Error 382: Paper Feed Issues | Vimazdev