381es5112

OKI ES5112 Error 381: Paper Feed Failure

OKI ES5112 error 381 indicates that the paper feed mechanism is failing to pull paper into the transport path. This error stops the device from initializing print jobs. Regular roller maintenance often clears this issue.

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Common causes

  • 1Misaligned paper.
  • 2Worn pick-up rollers.
  • 3Dust on paper sensor.
  • 4Tray lift mechanism failure.

Solutions

Diagnóstico rápido

This error suggests a feed synchronization problem. Inspect the tray and internal transport path.

Solución paso a paso

  1. Remove paper tray.
  2. Inspect for debris.
  3. Clean rubber rollers.
  4. Reset printer.

Prevención y mantenimiento

Maintain appropriate paper weight. Clean rollers quarterly.

Cuándo llamar a un técnico

If mechanical grinding is heard, contact support.

Ficha técnica del equipo

Steps to follow

  1. 1

    Check tray

    Remove tray.

  2. 2

    Clean

    Wipe rollers.

  3. 3

    Reload

    Fix paper guides.

  4. 4

    Print

    Test job.

Frequently asked questions

Clear paths and clean rollers.

It blocks operations.

Use OEM toner.

Every 3 months.