380es9542dnv

Error 380 OKI es9542dnv: Troubleshooting

The OKI es9542dnv error 380 means the printer is detecting a paper size different from the requested job. Read this guide to understand why my OKI es9542dnv error 380 is happening.

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Common causes

  • 1Incorrect paper guides adjustment.
  • 2Outdated panel configuration.
  • 3Dirty tray sensors.
  • 4Driver-machine mismatch.

Solutions

Quick Diagnosis

If 380 occurs, check the tray settings in the LCD panel.

Step-by-Step Solution

  1. Adjust: Fit paper to guides.
  2. Panel: Update tray size config.
  3. PC: Verify print properties.
  4. Reset: Reboot and retry.

Prevention and Maintenance

Always secure guides. Clean tray sensors.

When to call a technician

If 380 is constant with correct paper, the tray sensor needs repair.

Device Technical Specifications

Steps to follow

  1. 1

    Check trays

    Confirm physical size matches software settings.

  2. 2

    Adjust guides

    Ensure guides are snug against paper.

  3. 3

    Reboot

    Reset tray settings.

Frequently asked questions

Error 380 implies a mismatch between physical paper size and digital settings.

Match the size in the tray, machine panel, and PC driver.

Common when switching between letter and A4 paper types.

Use quality paper and ensure guides are always adjusted.