380OKI C650dn

Fix OKI C650dn Error 380: Paper Feed Troubleshooting

Error 380 on the OKI C650dn is a paper sensor alert associated with the input tray. It signals that the printer is unable to detect paper or that the path is obstructed. Following simple maintenance steps can typically resolve this issue without professional repair.

1 views

Common causes

  • 1Misaligned paper or incorrectly set tray guides.
  • 2Dust buildup on the paper pickup rollers.
  • 3Sensor blocked by paper dust or small paper fragments.

Solutions

Tray Inspection

  1. Remove the paper tray fully.
  2. Check for loose sheets or debris inside the cavity.
  3. Ensure side guides are aligned with the paper width.

Roller Cleaning

  1. Use a lint-free cloth with distilled water.
  2. Gently wipe the rubber pickup rollers.
  3. Allow to air dry completely before reinsertion.

Steps to follow

  1. 1

    Remove Tray

    Carefully slide the paper tray out of the printer.

  2. 2

    Clean Path

    Remove any torn paper fragments from the paper feed path.

  3. 3

    Adjust Guides

    Adjust the sliding guides to firmly hold the paper stack.

Frequently asked questions

Usually, it is just dust. Clean the sensors using compressed air before assuming hardware failure.

Yes, using paper outside the manufacturer specifications often leads to feed errors.

If cleaning fails, the internal sensor may be worn out and requires technician replacement.