380C312dn

OKI C312dn Error 380: Toner Troubleshooting

The OKI C312dn error 380 means the printer cannot detect the toner cartridge chip. This is a common connectivity issue.

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Common causes

  • 1Dirty chip
  • 2Damaged port
  • 3Incompatible toner

Solutions

Diagnosis

Printer reports toner error. Usually a dirty chip.

Steps

  1. Remove toner.
  2. Wipe chip with soft cloth.
  3. Re-insert until it clicks.

Maintenance

Keep internal contacts clean.

When to call a pro

If issue persists with multiple toners.

Specs

  • Technology: LED
  • Consumable: C310/C330 series
  • Drivers

Steps to follow

  1. 1

    Extract

    Remove the cartridge.

  2. 2

    Clean

    Wipe the chip.

  3. 3

    Reinstall

    Click into place.

Frequently asked questions

Falla de comunicación con el chip del cartucho.

No, solo impide imprimir.

Serie C310/C330.

Limpiando contactos regularmente.