380C301dn

OKI C301dn Error 380: Troubleshooting Guide

The OKI C301dn error 380 indicates an issue where the printer cannot properly communicate with the toner cartridge chip. This guide covers how to resolve connectivity issues between the drum and the toner module.

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Common causes

  • 1Dirty contacts.
  • 2Low quality toner.
  • 3Loose sensor.
  • 4Firmware bug.

Solutions

Diagnóstico rápido

Check if the toner cartridge is correctly clicked into the drum unit.

Solución paso a paso

  1. Remove: Take out the affected cartridge.
  2. Clean: Wipe the contact chip.
  3. Install: Firmly reinsert.

Prevención y mantenimiento

Use original parts to ensure chip compatibility. Keep printer in low humidity.

Cuándo llamar a un técnico

If the error persists after chip cleaning, the internal harness might be disconnected.

Ficha técnica del equipo

Steps to follow

  1. 1

    Wipe chip

    Soft cloth.

  2. 2

    Reset

    Power cycle.

Frequently asked questions

Toner chip error.

Prevents output.

Use OEM.

Check gold pins.

OKI C301dn Error 380: Troubleshooting Guide | Vimazdev