380-errorC311dn

OKI C311dn Error 380: Color Registration Failure

The OKI C311dn error 380 occurs when the printer fails to register the CMYK layers correctly during the image formation process.

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Common causes

  • 1Toner dust on sensor.
  • 2Worn transfer belt.
  • 3Faulty toner chip.
  • 4High humidity affecting paper feed.

Solutions

Diagnóstico rápido

If your prints have blurry edges or misaligned colors, the printer requires a registration calibration cycle.

Solución paso a paso

  1. Access the Maintenance Menu.
  2. Select Color Registration.
  3. Run the Auto-Calibration.
  4. Clean the density sensor inside the unit.

Prevención y mantenimiento

Keep the printer in a clean environment and use recommended paper weight settings.

Cuándo llamar a un técnico

If the error repeats after several calibration attempts, the registration sensor is likely faulty.

Ficha técnica del equipo

Steps to follow

  1. 1

    Menu Access

    Go to maintenance settings.

  2. 2

    Calibrate

    Run the color calibration utility.

  3. 3

    Clean

    Wipe internal sensors.

Frequently asked questions

Color registration sync fault.

Run auto-calibration.

Use original OKI series.

Clean sensors monthly.