35.01B2338dw

Lexmark B2338dw error 35.01: Paper Jam

The Lexmark B2338dw error 35.01 is a standard notification of a paper jam along the printer's internal paths. It occurs when sensors detect that paper did not reach its destination in time or became stuck in the mechanism. Careful clearing usually resumes work in seconds.

1 views

Common causes

  • 1Damp or misaligned paper
  • 2Worn feed rollers
  • 3Paper scraps stuck in sensors
  • 4Non-standard paper weight

Solutions

Quick Diagnosis

If the light is flashing and the screen shows 35.01, examine the paper path from the input tray to the rear exit.

Step-by-step Solution

  1. Open doors: Access the trays to identify the obstruction.
  2. Remove paper: Carefully extract the sheet. If torn, ensure all remnants are out.
  3. Close: Ensure all covers click shut; these act as a sensor reset.

Prevention and Maintenance

Fan paper sheets before loading. Avoid high-humidity storage that causes paper to stick.

When to call a technician

If the error persists after clearing all paper, internal sensors may be blocked or faulty.

Technical Specifications

Steps to follow

  1. 1

    Open doors

    Open front and rear trays to access the paper path.

  2. 2

    Remove paper

    Gently pull any stuck paper out without tearing it.

  3. 3

    Close

    Close all covers firmly to reset the paper sensors.

Frequently asked questions

It indicates a physical paper jam in the paper feed path.

Use paper within the standard weight range (60-90g/m²).

Fan the sheets well before loading them into the tray.

Any small paper scrap will trigger the sensors, preventing printing.