3500Pixma G3110
Canon Pixma G3110 Error 3500 | Wi-Fi Connection Failure
Error code 3500 on the Canon Pixma G3110 denotes a wireless LAN (Wi-Fi) communication dropout. It is triggered when the printer is unable to communicate with your local router or cannot resolve security encryption details during initialization.
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Common causes
- 1The home wireless network is configured exclusively to 5 GHz frequency band.
- 2Printer is sitting too far away from the wireless router, causing weak signal packets.
- 3Router security settings or password has changed recently.
Solutions
How to Fix Wi-Fi Connection Failures (Error 3500)
Most wireless communication errors on this model are a result of trying to pair the machine to unsupported 5 GHz networks.
Solution 1: Check Network Band Compatibility (2.4 GHz)
The G3110 series is equipped with a legacy wireless adapter that only supports 2.4 GHz bands.- Check your computer or phone's internet properties to ensure you are connected to the 2.4 GHz SSID.
- If your modern router uses a smart merge (one name for both bands), access your router setup and temporarily split them into two distinct SSIDs.
Solution 2: Establish Direct WPS Setup
If your local router includes a WPS push button, you can bypass manual passwords.- Press and hold down the physical Wireless connection button on the printer panel until the network indicator LED flashes.
- Within two minutes, walk over to your internet gateway/modem and press its physical WPS button.
- The printer's Wi-Fi light will cycle rapidly and turn solid when connected.
Steps to follow
- 1
Confirm band broadcast
Ensure your home router is broadcasting a clear 2.4 GHz signal channel.
- 2
Initiate pairing mode
Press the network key on your G3110 interface panel until the Wi-Fi icon flashes.
- 3
Configure using Canon App
Download the Canon PRINT mobile app on your smartphone to safely enter network passwords.
Frequently asked questions
No. The G3110 lacks the hardware support for 5 GHz frequencies. It can only join standard 2.4 GHz wireless networks.