35-02CS310dne

Lexmark CS310dne Error 35.02: Fix

The Lexmark CS310dne error 35.02 indicates a fault in the multipurpose (bypass) tray's paper detection mechanism. This code appears when the presence sensor fails to detect paper despite the tray being open, or if the media is not fed properly. Resolving the error 35.02 on the Lexmark CS310dne usually involves checking the manual tray's roller condition.

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Common causes

  • 1Label glue obstruction on roller
  • 2Manual tray sensor blocked
  • 3Pickup roller wear
  • 4Paper stock too heavy for manual feed

Solutions

Quick Diagnosis

The error 35.02 is specific to the manual feeder. What to do if Lexmark CS310dne shows error 35.02? First, ensure media is inserted until you feel the suction resistance.

Step-by-Step Solution

  1. Open the multipurpose tray flap.
  2. Insert media until you encounter resistance.
  3. Verify no label adhesive residue remains on the rollers.
  4. Clean the pickup rubber with a specialized roller cleaner.

Prevention and Maintenance

Do not keep the manual tray open when not in use. Clean the input area biannually to avoid dust buildup.

When to Call a Technician

If the sensor does not trigger when media is inserted, the sensor board may be contaminated or faulty.

Device Technical Data

  • Technology: Color Laser.
  • Speed: 23 ppm.
  • Connectivity: USB, Ethernet.
  • Compatible Consumable: 70C Toner series.
  • Feed Capacity: 1 sheet (bypass).
  • Recommended Use: Mixed media office needs.
  • Official Drivers / firmware

Frequently asked questions

Check the bypass tray and confirm paper reaches the internal registration sensor.

Yes, using the multipurpose tray with supported settings.

Genuine Lexmark 70C cartridges are best for reliability.

It is most common when using self-adhesive labels that leave residue behind.

Lexmark CS310dne Error 35.02: Fix | Vimazdev