33.02MC3224dwe

Lexmark MC3224dwe error 33.02: Input Tray Jam

The Lexmark MC3224dwe error 33.02 identifies a paper jam located in the main input system. When my Lexmark MC3224dwe shows error 33.02, the first step is to verify the input tray is not overloaded or misaligned. This error is typically resolved with manual maintenance.

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Common causes

  • 1Poorly adjusted paper guides.
  • 2Worn or dirty pickup rollers.
  • 3High moisture content in paper.
  • 4Damaged tray sensor.

Solutions

Quick Diagnosis

Error 33.02 often occurs if paper sheets are stuck together due to moisture in the tray.

Step-by-step Solution

  1. Pull the tray out.
  2. Check the intake route for scraps.
  3. Fan the paper to separate sheets.
  4. Secure the guides against the paper stack.

Prevention and Maintenance

Do not overfill the tray beyond the max fill line.

When to call a technician

If the machine makes grinding noises without pulling paper, the pickup sensor may be faulty.

Device technical specs

  • Technology: Laser
  • Speed: 24 ppm
  • Connectivity: USB, Ethernet, WiFi
  • Compatible consumable: Lexmark C3224/MC3224 series
  • Capacity: 250 sheets
  • Official drivers / firmware

Steps to follow

  1. 1

    Remove paper

    Empty the bottom paper tray.

  2. 2

    Inspect path

    Check for scraps inside the feed area.

  3. 3

    Adjust guides

    Ensure the side guides touch the paper edges.

Frequently asked questions

The printer indicates a paper jam at the intake area.

Yes, often due to misaligned paper.

C3224 / MC3224 series.

Clean pickup rollers with a damp cloth.