32.03MS610dn

Lexmark MS610dn Error 32.03: Output Jam

The error 32.03 on the Lexmark MS610dn indicates that a sheet of paper is trapped in the top output tray. Unlike other internal jams, this is easier to resolve as the paper is usually visible from the outside of the printer.

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Common causes

  • 1Static electricity making paper stick to the roller.
  • 2Lightweight paper curling on exit.
  • 3Overloaded output tray (max capacity exceeded).
  • 4Dirty output sensor.

Solutions

Quick Diagnosis

If you see a sheet that tried to exit but got stuck halfway, it's a classic 32.03. It is usually caused by static electricity or paper that hasn't cooled down properly after fusing.

Step-by-Step Solution

  1. Identification: Locate the sheet in the output tray.
  2. Extraction: Pull it gently, following the exit direction.
  3. Verification: Check for any paper remnants in the exit sensor right under the tray.

Maintenance and Prevention

Use dry paper. Humidity is the number one enemy of output paths, as it makes sheets stick together.

When to Call a Technician

If the error persists after clearing the exit, the output sensor might be physically blocked or defective.

Equipment Technical Data

  • Technology: Monochrome laser
  • Compatible Consumable: 602 series toner
  • Connectivity: USB, Gigabit Ethernet
  • Usage: High-demand printing
  • Drivers: https://www.lexmark.com/support

Steps to follow

  1. 1

    Check tray

    Look at the top output tray.

  2. 2

    Remove

    Pull the sheet out firmly but gently.

  3. 3

    Verify

    Ensure no paper scraps remain.

Frequently asked questions

The paper reached the end of the path but could not exit the printer completely, triggering the output sensor.

No, it mainly occurs if you use very lightweight or wrinkled paper.

Use original Lexmark 602 series cartridges.

Yes, using compressed air to remove dust near the output.

Lexmark MS610dn Error 32.03: Output Jam | Vimazdev