32.03B2442dw

Lexmark B2442dw error 32.03: Input tray jam

The Lexmark B2442dw error 32.03 signifies a jam at the point where paper enters the printer from the main tray. This often occurs when paper alignment is off or the pickup roller fails to gain traction.

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Common causes

  • 1Pickup roller jam.
  • 2Misaligned tray guides.
  • 3Dirty feed rollers.
  • 4Overfilled paper tray.

Solutions

Quick diagnosis

Why does Lexmark B2442dw show error 32.03? Most likely, the paper guides are too tight, causing the first sheet to buckle or stick to the others before the roller can pull it in.

Step-by-step solution

  1. Remove the paper tray.
  2. Look for wrinkled sheets at the printer inlet.
  3. Clean the pickup roller with a damp cloth.
  4. Re-adjust the side paper guides to fit the stack snugly.

Prevention and maintenance

Fan the paper before loading. Clean rollers periodically. Never mix paper types.

When to call a technician

If the rollers look worn smooth or if clicking sounds occur during paper load, replace the roller kit.

Ficha técnica del equipo

  • Technology: Laser
  • Speed: 42 ppm
  • Connectivity: USB, Eth, Wi-Fi
  • Capacity: 350 sheets
  • Consumable: B242000 series
  • Recommended use: Moderate office
  • Drivers / firmware official

Steps to follow

  1. 1

    Remove tray

    Slide out the bottom paper tray completely.

  2. 2

    Check rollers

    Verify the pickup roller is free of paper debris.

  3. 3

    Clear path

    Remove any torn sheets blocking the input.

Frequently asked questions

It points to a jam detected right at the start of the paper path, near the pickup rollers.

Align paper guides correctly and do not overfill the tray.

Yes, if they are dusty, paper will slip, leading to feeding errors.

Usually simple; pulling out the tray reveals most jammed paper.