32.03B2338dn

Lexmark B2338dn error 32.03: How to fix paper jams

The Lexmark B2338dn error 32.03 is a paper jam alert located in the feed section of the printer. This error occurs when the input sensor fails to detect that the paper has advanced correctly or detects an obstruction. It is one of the most common yet easiest issues to resolve.

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Common causes

  • 1Incorrect paper tray guide alignment.
  • 2Damp or damaged paper losing its rigidity.
  • 3Dust buildup on the pickup rollers.

Solutions

Diagnóstico rápido

If the printer attempts to pick the paper and stops with an error sound, visually check if any sheet is partially sticking out of the tray.

Solución paso a paso

  1. Remove the paper input tray.
  2. Open the front cover and pull out the toner cartridge.
  3. Check the internal paper path for any torn scraps.
  4. Remove paper only in the direction of the travel path.
  5. Close everything and restart.

Prevención y mantenimiento

Fan the paper well before loading it into the tray. Clean the pickup rollers with a damp cloth every 10,000 prints.

Cuándo llamar a un técnico

If the error persists after clearing the path, the paper presence sensor may be obstructed or faulty.

Ficha técnica del equipo

  • Technology: Monochrome laser.
  • Speed: Up to 38 ppm.
  • Connectivity: USB, Ethernet, Wi-Fi.
  • Capacity: 350 sheets base.
  • Compatible supply: B23 series cartridges.
  • Use case: Small workgroups.
  • Official drivers / firmware

Steps to follow

  1. 1

    Open tray

    Pull out the main paper tray completely.

  2. 2

    Remove paper

    Gently pull out any jammed sheets without tearing them.

Frequently asked questions

Error 32.03 indicates a paper jam near the input unit.

No, use your hands carefully to avoid damaging rubber rollers.

It uses Lexmark B23 series cartridges designed for high volume.

Ensure paper guides are properly adjusted to the paper size.