32.02E260dn

Lexmark E260dn error 32.02: Input feed jam

The Lexmark E260dn error 32.02 notifies you of a failure in paper supply from the input tray. This occurs when the sensor detects that paper has failed to engage properly with the print motor or became jammed before reaching the drum. If you are asking what does error 32.02 mean on Lexmark E260dn, the technical cause is usually lack of traction on the rollers or incorrect tray loading.

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Common causes

  • 1Worn or dirty paper pickup rollers.
  • 2Damp paper causing feed friction or rigidity blocks.
  • 3Misaligned side paper guides in the input tray.
  • 4Presence sensor obscured by toner residue.

Solutions

Diagnóstico rápido

The unit will display error 32.02. Remove the tray and verify if any partially-fed sheets or debris exist in the feed entrance, just beneath the toner cartridge.

Solución paso a paso

  1. Remove the paper tray entirely from the device.
  2. Use a flashlight to inspect the internal loading area (pickup area).
  3. Clean the rubber pickup rollers with a lightly damp, lint-free cloth; paper dust dramatically reduces their grip.
  4. Reinsert the tray, ensuring the paper stack is level and properly squared.

Prevención y mantenimiento

Avoid using recycled paper that generates significant lint (dust) inside the machine. Clean the feed rollers every 5,000 prints to maintain performance.

Cuándo llamar a un técnico

If the rubber pickup rollers look shiny or crystalized, they have reached end-of-life and must be replaced. If the error persists after cleaning and roller replacement, the paper input sensor might be faulty.

Ficha técnica del equipo

  • Technology: Monochrome laser
  • Speed/performance: 35 ppm
  • Connectivity: USB, Ethernet
  • Feed capacity: 250 sheets
  • Compatible consumables: Lexmark E260/E360/E460 series cartridges
  • Recommended use: Small office
  • Official drivers/firmware

Steps to follow

  1. 1

    Remove tray

    Completely remove the input tray to check for crumpled pages at the start.

  2. 2

    Clean pickup rollers

    Clean the pickup rollers using a lint-free cloth dampened with distilled water.

  3. 3

    Reboot

    Reinsert the tray and restart the printer.

Frequently asked questions

It indicates a jam in the feed path, near the pickup roller or the input tray.

Load paper correctly and ensure you do not exceed the tray's maximum capacity.

Yes, using non-standard or very heavy paper often causes frequent feeding failures.

Yes, rollers are accessible after removing the paper tray.

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