32.02B2338i

Lexmark B2338i error 32.02: Paper jam fix

The Lexmark B2338i error 32.02 is a notification that a document has failed to clear the paper path or reach the exit sensor. This usually means a physical jam is present or the sensors are blocked by debris. Troubleshooting the 32.02 error in the Lexmark B2338i requires careful inspection of the internal paper transport.

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Common causes

  • 1Improperly loaded paper in the tray.
  • 2Accumulated dust on the pickup/transport rollers.
  • 3Use of heavy or non-supported cardstock.
  • 4Small paper fragment stuck in the sensor light path.

Solutions

Quick Diagnosis

If you see this error, look for crumpled paper near the output tray or inside the toner compartment. If there is no clear obstruction, the issue may be a dirty exit sensor.

Step-by-step Solution

  1. Open the front cover and remove the toner cartridge.
  2. Check the paper path for obstructions.
  3. Carefully remove any remaining paper or debris.
  4. Reinstall the cartridge and test the printer.

Maintenance and Care

Use high-quality paper and ensure the paper tray guides are snug against the paper stack. Cleaning rollers with a lint-free cloth helps maintain consistent document movement.

When to Call a Technician

If paper jams happen repeatedly and you cannot find any debris, a service call may be needed to check the fuser assembly and exit sensors.

Device Technical Sheet

  • Technology: Monochrome Laser Printer
  • Speed: 38 ppm
  • Connectivity: Ethernet, USB, Wi-Fi
  • Capacity: 250-sheet tray
  • Consumables: Lexmark 50F Toner Series
  • Usage: Small/Medium Office
  • Official drivers / firmware

Steps to follow

  1. 1

    Open cover

    Open the front access panel carefully.

  2. 2

    Remove paper

    Gently pull out any stuck paper sheets.

  3. 3

    Inspect path

    Ensure no small bits of debris remain inside.

Frequently asked questions

The 32.02 error means a page failed to reach the exit sensor on time due to a physical obstruction.

It is quite common if you use poor-quality paper or if the feed rollers have accumulated dust.

Use Lexmark 50F cartridges. Genuine supplies prevent excessive internal toner dust accumulation.

Always align paper guides properly and clean the rollers periodically.

Lexmark B2338i error 32.02: Paper jam fix | Vimazdev