32.02B2338dn

Lexmark B2338dn error 32.02: Dúplex jam fix

Lexmark B2338dn error 32.02 indicates a paper jam within the duplex unit during double-sided printing.

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Common causes

  • 1Heavy paper usage.
  • 2Bent paper edges.
  • 3Debris in return path.
  • 4Door sensor fault.

Solutions

Diagnóstico rápido

Open the rear door to check for media in the return path.

Solución paso a paso

  1. Power off.
  2. Open back door.
  3. Remove paper.
  4. Close door.

Prevención y mantenimiento

Use standard 80g paper to reduce duplex jams.

Cuándo llamar a un técnico

If the error persists after clearing, the sensor may be faulty.

Ficha técnica del equipo

Steps to follow

  1. 1

    Access

    Open rear door.

  2. 2

    Clear

    Remove paper.

  3. 3

    Reset

    Close door.

Frequently asked questions

Clear the duplex path.

Use standard media.

Remove all bits.

Yes, helps prevent jams.