32.01MS521dn

Lexmark MS521dn error 32.01: How to resolve

Lexmark MS521dn error 32.01 occurs when the printer detects a paper size in the tray that differs from the one selected in the print job or menu. Why is my Lexmark MS521dn showing error 32.01? It is almost always a result of misaligned tray guides or incorrect software settings.

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Common causes

  • 1Misaligned paper guides in the input tray.
  • 2Incorrect software print configuration.
  • 3Damaged or obstructed paper size sensors.
  • 4Damp paper causing sensor detection problems.

Solutions

Quick diagnosis

If you see this error, check the LCD screen first to identify which tray is the culprit. A quick inspection of the paper stack usually resolves the ambiguity.

Step-by-step solution

  1. Align paper guides in the main tray.
  2. Access the 'Paper Settings' menu on the control panel to confirm the size selection.
  3. Synchronize printer drivers on your Windows or Mac workstation to match the physical loading.
  4. Clean the paper sensor if inconsistent detection continues after configuration.

Prevention and maintenance

Do not overload the paper tray. Ensure that your paper is stored in a dry environment, as humidity changes the paper shape, causing sensor errors.

When to call a technician

If settings are perfectly configured and error 32.01 persists, the size-detection sensor may be stuck or malfunctioning.

Ficha técnica del equipo

  • Technology: Monochrome Laser
  • Speed: Up to 46 ppm
  • Connectivity: USB, Ethernet
  • Capacity: Standard 350-sheet tray
  • Compatible toner: Lexmark MS521 series
  • Usage: Corporate High-Volume
  • Official drivers / firmware

Steps to follow

  1. 1

    Check tray guides

    Ensure paper guides fit the paper edges snugly.

  2. 2

    Update settings

    Go to printer menu and verify the paper size matches the tray setting.

  3. 3

    Check software

    Ensure your computer print settings match the tray configuration.

  4. 4

    Print test

    Print a test page to confirm settings are correct.

Frequently asked questions

It appears when the detected paper size does not match the configured size in the printer's software or panel.

It is a configuration mismatch, not a hardware breakdown.

This printer uses Lexmark MS521 series toner.

Always ensure paper guides are aligned properly with the paper edges.