32.01MS331dn

Error 32.01 Lexmark MS331dn: Solution

The Lexmark MS331dn error 32.01 is an alert code that occurs when the printer detects a conflict in the paper size loaded in the tray. It happens when guides are poorly adjusted or the size configured on the PC does not match the physical sensor. If you are asking why is my Lexmark MS331dn showing error 32.01?, it is generally a manual setup issue that requires a quick synchronization with the main tray sensors.

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Common causes

  • 1Paper tray guides incorrectly positioned.
  • 2Paper size configuration in the PC driver different from physical load.
  • 3Excessively curled paper obstructing size sensors.
  • 4Dust buildup on the main tray sensors.

Solutions

Diagnóstico rápido

The error usually appears as soon as you try to print a file, stopping the process instantly. Check if you have changed the paper recently; if the sheets are smaller or larger than configured, the sensor detects it immediately.

Solución paso a paso

  1. Physical adjustment: Slide the tray guides so they touch the paper edges without squeezing them.
  2. Panel settings: Verify in 'Menu' -> 'Paper' -> 'Size' that settings match the physical load.
  3. Loading: Ensure sheets are not curled or damp.
  4. Reset: Open and close the tray to force the system to re-detect content.

Prevención y mantenimiento

Do not fill the tray above the maximum capacity mark. Keep paper in a dry place; damp paper can cause sheets to stick and the size sensor to misread position.

Cuándo llamar a un técnico

If the error occurs even with an empty or correctly set tray, the tray size sensor is damaged and requires internal replacement.

Ficha técnica del equipo

  • Technology: Monochrome Laser Printer
  • Speed: Up to 40 ppm
  • Connectivity: Ethernet, USB 2.0
  • Capacity: 250 sheets standard
  • Compatible Consumables: Lexmark MS331dn Series Cartridge
  • Recommended Use: Small to medium offices
  • Official drivers / firmware

Steps to follow

  1. 1

    Adjust guides

    Ensure the side tray guides are adjusted exactly to the width of the loaded paper.

  2. 2

    Check menu

    Enter the printer settings and confirm that the 'Paper Size' matches what is loaded in the tray.

  3. 3

    Clean sensor

    If the error persists, clean the paper presence sensors inside the tray with compressed air.

Frequently asked questions

This error indicates a discrepancy between the paper size the printer expects to receive and what it has actually detected via the tray sensors.

No, the printer will lock up to prevent jams or fuser damage from attempting to print on incorrect paper sizes.

The Lexmark MS331dn series uses high-capacity toner compatible with the MS331 series, ensuring optimal feeding system use.

Clean the tray every time you change paper types to prevent dust from affecting detection sensors.

Error 32.01 Lexmark MS331dn: Solution | Vimazdev