32.01MC3426i

Lexmark MC3426i Error 32.01: Duplex Unit Jam

The Lexmark MC3426i error 32.01 is a paper jam within the duplex printing unit. This happens when the sheet fails to flip correctly. If your Lexmark MC3426i reports error 32.01, inspect the rear access door.

1 views

Common causes

  • 1Wrinkled or stapled paper.
  • 2Toner-dusted rollers.
  • 3Misaligned duplex sensor.
  • 4Incorrect paper size settings.

Solutions

Quick Diagnosis

Error occurs during duplex print jobs. Check the rear door access.

Step-by-Step Solution

  1. Rear Access: Open rear door.
  2. Remove: Extract any trapped paper.
  3. Clean: Inspect rollers.

Prevention and Maintenance

Use fresh, wrinkle-free paper. Wipe rollers clean monthly.

When to Call a Technician

If single-sided printing works but duplex fails, the duplex motor may need replacement.

Technical Specs