32.01MC3326i

Lexmark MC3326i error 32.01: How to resolve

Lexmark MC3326i error 32.01 identifies an electronic communication failure with the toner cartridge. This typically prevents the device from printing until the connection is established. Usually, simple reseating or cleaning the chip pins resolves this issue.

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Common causes

  • 1Chip misalignment.
  • 2Debris on contact pins.
  • 3Poor quality third-party cartridge.
  • 4Sensor board failure.

Solutions

Quick Diagnosis

This error frequently occurs following a toner swap. Check if the cartridge is firmly locked in place and ensure no debris is between the pins and the chip.

Step-by-Step Solution

  1. Power off the printer.
  2. Open the front door and remove the cartridge assembly.
  3. Inspect pins for dust or paper bits.
  4. Reinstall the cartridge, pushing until a firm click is felt.
  5. Power back up.

Prevention and Maintenance

Genuine Lexmark Unison cartridges are recommended to avoid communication failures common with non-OEM replacements. Clean contacts with a dry, clean cloth if needed.

When to call a technician

If multiple cartridges are tested and the error remains, the cartridge sensor board within the printer is damaged.

Device Technical Data

  • Technology: Laser Color
  • Speed: 26 ppm
  • Conectivity: USB, Network
  • Consumable: Lexmark MC3326 toner
  • Usage: Office
  • Official drivers

Steps to follow

  1. 1

    Open cover

    Access the toner compartment.

  2. 2

    Reseat

    Remove and reinstall the cartridge.

  3. 3

    Clean

    Wipe the electronic contact pins.

Frequently asked questions

The printer is failing to communicate with the cartridge chip. It often requires reseating or clearing debris from the pins.

Yes, printing is suspended until valid communication is established.

Genuine Lexmark Unison toner is needed for optimal chip recognition and performance.

Keep the internal printer area clean of stray toner to preserve contact sensitivity.