32.01m3250

Lexmark M3250 32.01 Error: Paper Size Mismatch

The Lexmark M3250 32.01 error occurs when the tray sensor detects a paper format different from that defined in the control panel or print driver. This error prevents the printer from starting to avoid alignment errors or jams.

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Common causes

  • 1Physical misalignment of the paper tray guides.
  • 2Configuration error in the printer menu.
  • 3Dirty or blocked paper detection sensor.
  • 4Use of paper outside size specifications.

Solutions

Diagnóstico rápido

The display clearly shows 'Error 32.01'. This happens when trying to print an A4 document if the tray is set to 'Letter' or vice versa. Physically check the paper tray side guides.

Solución paso a paso

  1. Open the affected paper tray and check the adjustment of the side guides.
  2. Ensure the guides are gently tightened against the paper.
  3. Go to the printer menu: Settings -> Paper -> Paper Size.
  4. Ensure it matches the paper loaded in the tray.
  5. If using custom paper, ensure the exact measurements are registered.

Prevención y mantenimiento

Keep paper guides firm; if they are loose, the paper shifts and the sensor detects it as an incorrect size. Periodically clean the tray's separation roller.

Cuándo llamar a un técnico

If the paper size is correct but the error persists, the tray's plastic actuators may be broken or the internal size sensor may be failing.

Ficha técnica del equipo

  • Technology: Monochrome laser.
  • Speed/Approximate performance: 50 ppm.
  • Connectivity: USB, Gigabit Ethernet.
  • Feed capacity: Up to 2300 sheets.
  • Compatible consumable: M3250 series cartridges.
  • Recommended use: High-volume offices.
  • Official drivers/firmware